The Vip Pro Bluetooth Pen works with all Vip Pro headsets.
In addition, the pen with the integrated microphone can be brought close to the mouth to communicate.
1 – Vip Pro Bluetooth Pen
2 – Control Ring
3 – Vip Pro Earpiece
4 – 2 Batteries 337/SR416SW
5 – USB Charging Cable + EU Charger
Verify that it is an original CooMax product by checking that the brand name on the cards included with the product is the same as the one in the image.
Unscrew the black cover of the spy earpiece and insert the battery with the positive side facing up (where the letters of brand and model of battery are is the positive side).
Then screw the cap back on, making sure that it is screwed on correctly.
The battery begins to drain as soon as it is inserted into the spy earpiece and should be removed if not in use to avoid discharging the battery.
The battery model required for the vip pro spy earpieces is 337-SR416SW.
First clean the ear thoroughly with a cotton swab, ear cleaning spray or water and dry it well. Next, clean the holes in the earpiece with a fine needle and be very careful to remove the wax that clogs the earpiece and can cause you to not hear anything.
Hold the spy earpiece to your ear and check that you can hear a sound similar to a tuneless radio. This sound indicates that it is switched on and working properly.
⚠ If the sound is too loud or if you do not hear anything please check common problems at the bottom of this page. Also remember that you can contact us via chat for help.
Insert the spy earpiece in the left ear. You can also insert it in the right ear, but we usually hear more in the left ear than in the right ear. You can push the spy earpiece with your finger. It is not recommended to push it in too far, as it is not necessary to hide it.
Turn on the Vip Pro Bluetooth Pen attaching the ring in the lower position of the hole where the LED is located (check arrow on image) for at least 6 seconds, until the LED flashes red/blue (if it does not turn on, charge with the included cable and charger for at least 1 hour). Once it is flashing, you can remove the ring.
Then access the Bluetooth settings on your mobile phone and connect to a device called “Helper“.
Once you connect your mobile phone for the first time, it will be paired with the device and will connect automatically as long as Bluetooth is turned on in your mobile phone.
To turn off the pen, keep the ring at the same position until the red light flashes twice.
Remember that it is essential that the bluetooth pen is less than 15–20 centimeters from the ear where the spy earpiece is located so that it receives the sound by induction.
Play a song on your mobile/MP3 and, while it is playing, turn the volume up to maximum on your mobile. Check if you can hear it in the spy earpiece. Remember, the bluetooth pen must be less than 15–20 centimeters from the ear where the spy earpiece is.
⚠ If the sound is too loud or if you do not hear anything please check common problems at the bottom of this page. Also remember that you can contact us via chat for help.
You can use this kit for telephone calls or recordings. The integrated microphone is located on the side of the pen and it is important not to cover it with your fingers.
The “invisible button” which is actuated when the ring is attached to the LED allows:
The volume is controlled directly from the mobile phone.
⚠ Some features may not be available on some phones, especially iPhones. Try another mobile phone, app or control the call/recording directly from the mobile phone.
The battery life of the Inductor Vip Pro Bluetooth Pen is approximately 3 hours.
To charge it, connect it to the mains with the charging cable included in the kit and a charger up to 5V and 1A. A red light will come on when plugged in. The estimated charging time is 1 hour. The device is fully charged when the red light changes to a blue light.
Remove the spy earpiece by pulling the transparent thread with your fingers. If you are unsuccessful, you can try pulling the transparent thread with a pair of tweezers.
Finally, remember to disconnect the battery when you finish using the spy earpiece to prevent it from discharging. As long as the battery is inside, it continues to be consumed.
Spy earpieces can be complex products to set up and operate. Check below for common problems and how to solve them.
If you can hear recordings or songs through the spy earpiece, but not phone calls, check:
⚠ If it doesn’t work, try another mobile phone.
If you hear a sound similar to a tuned radio when you put the spy earpiece in your ear with the battery inserted, the spy earpiece is working and the problem is different.
Place the pen near your ear and the spy earpiece in your ear and make sure it is properly connected to your mobile phone (check first problem on frequent problems), then play a song at maximum volume and remove the mute mode on your mobile phone. If is not working, try restarting the phone.
If you still can’t hear the song, check again by putting the earpiece against the pen and try another mobile phone, computer or tablet. Also, try with a different battery and charge the pen for at least 1 hour.
If you still can’t get it to work, please get in touch with us via chat.
If you hear a sound similar to a tuned radio when you put the spy earpiece in your ear with the battery inserted, the spy earpiece is working and the problem is different.
Place the pen near your ear and the spy earpiece in your ear and make sure it is properly connected to your mobile phone (check first problem on frequent problems), then play a song at maximum volume and remove the mute mode on your mobile phone. If is not working, try restarting the phone.
If you still can’t hear the song, check again by putting the earpiece against the pen and try another mobile phone, computer or tablet. Also, try with a different battery and charge the pen for at least 1 hour.
If you still can’t get it to work, please get in touch with us via chat.
If the sound is very loud and can be heard even with the earpiece out of the ear, unscrew the cap and check that the battery is oriented with the positive + pole upwards and that the cap is screwed on correctly and aligned. If the problem persists, open the spy earpiece and gently spread the spring inside the earpiece with your fingernail. In this way, it will be deformed, and the contact will be made correctly. It may be necessary to make this adjustment occasionally or on the first use.
Some features may not be available on some phones, especially iPhones Try another mobile phone, app or control the call/recording directly from the mobile phone.
The button allows:
If the problem occurs with the integrated microphone, check:
Remove the spy earpiece by pulling the transparent thread with your fingers. If unsuccessful, you can try pulling the transparent thread with tweezers. It is advisable to have someone else remove it for us as they will be able to see the thread better to pull it out with the tweezers.
Finally, remember to disconnect the battery when you have finished using the device to prevent it from discharging.
The following is important product information regarding safety and compliance to ensure proper and safe use of the product:
⚠ WARNING: Do not use or store the product near other electronic equipment because the magnetic field from adjacent electrical equipment will seriously damage or may interfere with the product. Also do not use this product if you have hearing problems that may be affected, if you wear hearing aids, or if you are using a pacemaker or any electronic medical device.
® CooMax. All rights reserved.
Product specifications:
Model name: Vip Pro Bluetooth Pen Spy Earpieces
Model number:VPB-03
Product identifier: 4572964823
Product battery: Built-in Lithium-Ion battery 500 mAh
Batteries Included: 2 x Silver Oxide Batteries Type 337-SR416SW
Operating temperature: 0 to 40ºC
Use of the Product: Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them back in. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or hair dryer. If the device or adapter is damaged, discontinue use immediately. Use only the supplied accessories to power your device. To avoid risk of electric shock, do not touch the device or the cables connected to it during a thunderstorm. Cables and adapters are intended for indoor use only.
Legal Notice: PingOc Now S.L. is not responsible for the fraudulent or erroneous use of the product due to the lack of understanding or reading of the information in the instructions and precautions. This product is not a toy and should not be used contrary to applicable laws. If you have any questions you can contact us before using the product.
For EU customers: CooMax hereby declares that the type of radio equipment is in conformity with Directive 2014/53/EU.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FCC Compliance: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been evaluated to comply with the general RF exposure requirement. The device may be used under unrestricted portable exposure conditions.
Radio Frequency Exposure Compliance: As a health protection measure, this device complies with the limits for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device may be worn on the body to prevent prolonged use of the device for more than 5 hours.
How to recycle your device properly: Disposal of certain electronic devices is regulated in some areas. Be sure to comply with local laws and regulations.
Additional information on safety and compliance: For additional information on safety, recycling and compliance or other important issues related to your device, please do not hesitate to contact us by email [email protected]
Limited Warranty: All official CooMax products have a minimum warranty of 2 years. This warranty may be extended or reduced depending on the country where the sale takes place, as it happens by law in Spain where it is extended to 3 years as established by the Decree-Law 7/2021 regarding the Warranty on the Sale of Consumer Goods. We reserve the right to deny the warranty of a product if it is found to have been used improperly or negligently by the customer. If you need to contact us due to a fault you can do so by email: [email protected]
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