THE COOMAX JOURNAL
Guides & advice
Practical guides for choosing, connecting and caring for your earpiece or camera. Start with your question, then follow the instructions for your exact model.Choose a guide for your next step
Choose a setup
Understand phone compatibility, kit connections and what is included.Open the buying guideGet it working
Check an audio or camera connection in a useful order.Check a Vip Pro audio issueChoose a replacement
Match batteries, charging cables and spare components to your model.Find the right charging cable
Jack earpieces: check the phone adapter and microphone
A 3.5 mm connection needs a compatible audio path. Check whether a phone adapter supports the microphone as well as incoming sound.
Prepare a nanoSIM for a GSM Piece earpiece kit
Check the SIM service, exact device version and call function before setting up a GSM Piece. Keep the earpiece battery and GSM unit charging separate.
Built-in or wired microphone: what changes in your kit?
A microphone affects the sound your helper receives, while the earpiece handles the sound you hear. Check the microphone option and test both directions.
How an induction earpiece and neckloop work together
Follow the audio path from a phone to the induction bridge and then to the earpiece. Understand why the bridge still matters in a wireless kit.
Bluetooth spy earpieces: check your phone compatibility
Check the Bluetooth bridge, call audio, microphone and kit contents before pairing a Vip Pro system with your iPhone or Android phone.